Construction client portal

Give customers one clear answer before they have to call.

Duxor gives homeowners a calm, curated view of project status, schedule, progress, photos, selections, approvals, change orders, messages, and who is at their site, while internal notes and team chatter stay private.

A clear project heartbeat

Customers do not need the whole Gantt chart.

They need to know whether the project is healthy, what happened, what comes next, who is arriving, and whether they need to make a decision. Duxor turns the live project record into that focused view.

Duxor construction client portal showing project status, crew presence, and project activity
The current customer portal shows a homeowner the project story and who is at the site right now.

The questions customers actually ask

Make the next step understandable in seconds.

A customer should not need to call the office to learn whether anyone is coming, why the site is quiet, whether water will be available, or when a decision is due.

What is happening now?

Show the current phase, recent progress, approved photos, active work, and a simple project status.

Who is coming?

Share the worker or crew, company, purpose, arrival window, and whether access or customer presence is required.

What happens next?

Explain the next milestone, expected work, known disruption, and any customer action without exposing internal scheduling complexity.

What needs approval?

Keep selections, change orders, schedule decisions, and other customer approvals visible with their project context.

Proactive updates

Silence should not look like neglect.

A jobsite may be quiet while an inspection, material order, approval, or dependency is moving behind the scenes.

Duxor can explain what was completed, what the project is waiting on, and what happens next from approved project information. The same record can provide a next-day briefing with arrival windows, access needs, likely disruption, and action items.

  • Arrival and schedule-change notices
  • Progress photos and completed work
  • Next milestones and approved project status
  • Selections, approvals, and change requests
  • Customer messages tied to the project

Before the visit

Tell the customer who is expected, when they should arrive, what they are doing, and whether access is needed.

During the work

Share selected progress and live presence without opening internal notes or operational chatter.

After the crew leaves

Combine completed tasks, approved notes, photos, and the next scheduled activity into a clear update.

Customer requests become project work

Keep the question, decision, and resulting action together.

A customer photo can become an assigned issue. A request can become a pending change. A selection can remain tied to the approved product, finish, photo, and project location.

Photos and issues

Connect a customer image to the right project and location, preserve the message, and route the issue for review.

Selections and approvals

Keep the approved decision and supporting project information available when the field needs it.

Change orders

Show cost and schedule impact for review before requested work becomes an approved contract change.

Explore change orders

Personal without manual repetition

Communicate the way each customer wants.

One customer wants daily detail. Another only wants important milestones. Preferences can include channel, language, detail level, quiet hours, arrival notice, access needs, and whether the customer must be present.

People who do not use the app participate by SMS or email, with Duxor returning replies to the correct project conversation. Multilingual delivery keeps the original message attached while each participant reads in their preferred language.

Duxor people page connecting employees, subcontractors, and customer households
Employees, subcontractors, and customer households share the project with permissions appropriate to their roles.

Connection without a seat tax

Do not price the customer out of the project record.

GC plans include unlimited office, field, customer, subcontractor, and vendor users. Customers participate at no cost to them, so clear communication does not depend on counting licenses.

Show customers the project without showing them the noise.

Bring one active job and the questions its customer asks most often. We will walk through the focused view Duxor can provide.

Book a client-portal walkthrough